For your businessAutomotive service

Custom software for a better service day

Keep your bays moving.
Keep your customers informed.

Estimates, approvals, technicians, parts, and customer updates—together in a system built around your shop.

See what’s included

A working shop. Fictional customers. Your business’s possibilities.

Piedmont Auto Care · Today
Piedmont Auto Care overview showing service orders, collected sales, and jobs needing attention
The service desk, technicians, and owner start with the same picture. View full screenshot

One service order. Every next step connected.

The repair is approved.
The part is late. Now what?

Maya’s car needs a $520 brake repair alongside a $120 oil service and diagnosis. Follow the job from inspection to checkout, and see how the team keeps another bay moving when the brake kit is delayed.

  1. 01

    Explain the work

    Review the inspection and itemized estimate. Give Maya a clear choice on the brake repair and optional filter.

  2. 02

    Record the decision

    Capture what she approves and what she defers. The technician sees the agreed work; follow-up keeps the rest in view.

  3. 03

    Use the opening

    Compare jobs that fit the available bay, technician, and time. Schedule Daniel’s $450 job and review Maya’s update.

  4. 04

    Finish with confidence

    Receive the correct brake kit, complete the repair, and record the road test and final check before pickup.

  5. 05

    Close the loop

    Record payment against the approved work. Keep deferred items attached to the customer for the next conversation.

Fictional walkthrough, not a client result. With the brake repair approved and filter deferred, Maya’s checkout is $678.40 including 6% sample tax. Daniel’s $450 job is scheduled value, not collected revenue.

The system behind the service

Your whole shop.
One place to run it.

The value comes from what happens between screens: an approval changes the job, a parts delay informs the schedule, and completed work flows into checkout.

Today

See the day’s service orders, money collected, and jobs needing a decision. Start with what needs attention instead of opening several systems.

Schedule

See bays, technicians, and job durations together. Fit work into a real opening without promising time the team does not have.

Service

Move from inspection and estimate to customer approval, repair, quality checks, and checkout. Keep the agreed work clear at every handoff.

Customers

Keep vehicles, visit history, contact preferences, and deferred work together. Give the service advisor context before the next conversation.

Messages

Review and send an update with the job details at hand. Keep customer replies with the service record so the next person can pick up the conversation.

Parts

See what is in stock, what is on order, and which service order needs it. Receive the right item before moving the repair forward.

Follow-up

Keep deferred repairs and upcoming service needs visible. Review suitable customers and their contact permission before outreach.

Reports

Separate proposed work, approved work, scheduled value, and money collected. See the service orders behind the numbers.

See the work getting done

Less chasing.
A clearer next step for everyone.

For the customer and service advisor

Clear choices.
A shared record.

Maya can see the recommended work and decide on each item. The shop can see exactly what to do now and what needs a later conversation.

Customer approval screen with separate choices for Maya’s brake repair and optional filter
Approve or defer each item, with each price clearly shown. View full screenshot

For the service desk and technicians

A parts delay.
A useful plan for the gap.

Find a job that fits the available time, bay, and technician. Daniel’s job can take the opening while Maya’s repair waits for its part. Staff review the change and the customer update.

Workshop scheduling screen showing bay assignments and a suitable job for the opening caused by a delayed part
Make the time useful without hiding the delayed job. View full screenshot

For the owner

See the work.
Know what was collected.

An estimate is a proposal. An approved repair is work to complete. A booked job is future work. Reports keep those separate from the money actually received.

Automotive owner reporting with collected revenue separated from approved work and scheduled value
Useful numbers, with the service records behind them. View full screenshot

Take the service desk for a spin.

Step inside the working shop.

Follow one service order, then explore the full dashboard at your own pace.

Built for the way you work

This is one example.
Yours is built around your shop.

For established repair shops, quick-service locations, and dealership service departments, the important details differ: bay capacity, technician skills, approval rules, parts, and the experience customers expect.

We shape the system around your services, locations, team responsibilities, and reporting. We check what your existing shop management, parts, payment, and accounting software supports before agreeing what to connect or build.

  1. 01

    Discover

    Walk through a real service day. Find the delays, repeated admin, and missing information that cost your team time.

  2. 02

    Build and connect

    Build around your service rules and connect supported tools. Agree who reviews approvals, schedule changes, and customer messages.

  3. 03

    Train and refine

    Help the team use it comfortably. Review the workflow in practice and improve the steps that matter most.

Before you explore

A few useful answers.

Is Piedmont Auto Care a real shop?

No. It is a functioning example with fictional customers, vehicles, service orders, and payments. Prices and tax are sample data. The demo shows how the system works, not a claim about client results.

Can we keep our existing software?

Often, yes. We start with what works and check what your providers allow us to connect. Shop management, parts, payment, and accounting connections are agreed as part of your custom implementation.

Does this work for our type of service business?

The demo follows one repair shop. Your build can reflect quick-service work, a larger independent shop, or a dealership service department, including your bays, technicians, locations, service rules, and reporting.

What happens after submitting the form?

You go straight into the guided story, then can explore the full dashboard. No account or email verification is needed. We receive your details and may follow up about your interest. Access is remembered in this browser for 30 days.

Picture a better service day

See what your shop
could run on.

Start with one brake repair. Then explore the connected system behind the whole day.

Step inside

Explore the automotive demo.

A few details, then you’re in. No account or password needed.

By opening the demo, you agree that CIS may contact you about your interest. See our Privacy policy.

Fictional data. A real working example.